Refund Policy

1. Refund Eligibility

Refunds are available under the following conditions:

  • Within 14 days of purchase
  • Account must be in good standing

2. Refund Process

To request a refund:

  1. Contact us
  2. Provide your order number
  3. Explain your refund request
  4. Wait for confirmation (usually within 24 hours)

Refunds will be processed to the original payment method.

3. Exceptions

Refunds will not be provided for:

  • Requests after 14 days
  • Accounts violating our terms of service
  • Service interruptions due to planned maintenance

4. Processing Time

Refund processing typically takes 5-10 business days, depending on your payment provider. You will receive an email confirmation once the refund has been processed.